How do I know if a mover is legitimate?
You must check the licensing of every Katy moving company you
are considering as you want to use a licensed and insured
company to ensure that your move goes smoothly.
How can I check a Moving Company’s Licensing and Insurance?
To check a moving company or moving broker’s licenses,
insurance, safety data and other services related to the
transportation industry please visit:
https://safer.fmcsa.dot.gov/. When visiting, make sure to have
the company’s DOT or MC number so you can see the requested
Why should I use a Moving Company instead of a broker?
Moving brokers act as middlemen between the person who is
moving and the moving company. Brokers do not do the actual
moving and typically do not own trucks or moving equipment, or
have a professional moving staff. A moving company will have
trucks and employs movers to perform your move.
How do I know that a moving company is Reputable?
Check the company’s reviews online, We recommend only using
companies with an “A” rating that have been in business for at
least 5 years.
Why do I need an estimate?
An estimate helps you understand the moving costs ahead of
time and avoid any surprises on moving day. Make sure to
receive a written estimate. When comparing prices from
different companies, ensure that you are using only an A rated
company with the Better Business Bureau and that all estimates
are based on the same size shipment.
What do you need to know to offer me a basic moving quote?
To receive an accurate quote we first need to know from where
to where you are moving. If you are moving locally, we will
need to know the number of bedrooms and rooms you are moving.
If you are moving from state to state, we need an inventory
list of the items that do not fit into a box and an estimated
number of boxes.
What do you need to know to offer a complete moving quote?
In addition to the size of the move we would need to know if
there are stairs involved at origin and destination. Will you
need packing services? Do you have any specialty items to be
moved like pianos, chandelier, grandfather clock etc? Will we
be able to park our moving truck in front of your home at
origin and destination.
Why is charging by inventory for long distance moves better?
There are companies that charge based on the weight of the
shipment. They will weigh the truck before your move, and once
again after your items have been loaded. Your final cost will
be based on the actual weight of your shipment. This might
seem great, but because there is no way to weigh your
furniture before your actual move – all you get before the
pickup is an “estimate”. Most of these companies will even go
as far as offering you a “binding estimate” but it is a
binding only for the estimated weight. One pound different and
the estimate is no longer binding. We made it simple – you
give us a list of items that you want to have moved and we
guarantee your price for that list as described. Easy to
understand, no need to guess the weight of your furniture,
just tell us what you have and we will give you an easy to
understand binding price for your move.
What should I expect to pay for local moving services?
Local moves are charged at an hourly rate and the final cost
is based on the actual time it took to complete your move.
There are two payments: The first is a deposit to schedule the
moving truck and crew, and the second and final payment is due
when the movers are finished placing your items in your new
What should I expect to pay for long-distance moving services?
For long-distance moves, your quote is guaranteed for your
inventory list and based on the distance between the pickup
and delivery locations. Please make sure to provide your agent
with all the details of your move for a precise quote. There
are three payments for long-distance moves: A deposit to
schedule the move, a payment at the pickup location, and a
final payment upon arrival at the destination.
Why do you need an inventory for a long-distance move?
We calculate our price for your move based on your inventory.
Using your inventory, we are able to give you a guaranteed
price to move the items on your list. This way, you know the
price before we arrive at your home and start working. Our
prices are as accurate as your list and will never change
unless you decide to add items to your moving list.
Are my items insured while in transit?
You have several levels of insurance coverage available to
you. As a fully insured company, we offers you limited
liability coverage at no additional cost. Alternatively, you
can purchase full value protection from an insurance policy
from a third party insurance company. We suggest checking with
your homeowner or renters insurance provider about coverage
options they may offer.
Will movers wrap my furniture?
The movers will wrap your furniture with durable moving pads
so that everything’s protected during the move.
What is included in the packing services?
Our professional movers/packers will bring the boxes to your
door on the day of the move, pack all items that fit into
boxes, and crate the larger furniture with glass tops and
doors. We’ll also provide mattress covers for your beds and
pack your electronics.
Why do you need so much tape?
Movers use tape to secure the protective moving pads on your
furniture. Tape is also used to create handles to help movers
carry items to and from the truck
Will your moving team pack for me?
Should you request packing and/or unpacking services, we will
pack (or unpack) as much or as little as you want.
Will there be boxes available on moving day?
Yes. Movers come prepared to accommodate your needs. On moving
day, packing materials will be available for purchase if
needed. It is helpful if you ask for packing services in
advance, but we are able to handle last-minute requests on
How should I pack my belongings for the move?
Unless packing services are included in the quote you
received, the movers will wrap your furniture with durable
moving pads. Anything that can fit in a box should be boxed
up, and all fragile items with glass must be put in a
cardboard crate prior to the movers’ arrival. Mattresses and
box springs should have plastic covers. You can purchase our
packing service or buy packing materials from us before the
move or on moving day.
Do you have storage options?
Yes! We provide both short-term and long-term storage services
to clients using our moving services.
Do you have set storage fees?
Our storage cost is conveniently priced based on the size of
your shipment. Meaning you are paying for the exact space you
are using rather than paying for a set room size that Public
Storage will bill you for even if you do not use the entire
space. That means you only pay for the storage space you
actually use rather than for a set room size like Public
Storage will bill you for.
Will I be able to access my belongings while they are in
We provides storage solutions to our clients that are moving
locally and to clients moving from state to state. We do not
offer an option to access your items while in storage.
How do you bill for storage?
Storage is billed month to month and should be paid in
When is the best time to book a move?
We suggest that you book three to four weeks in advance. If
planning in advance is not possible, we will do our best to
accommodate last-minute moves. Based on availability, we may
be able to accommodate moves on a 1-day notice.
How do I schedule my move?
After you contact us for your free moving quote, your assigned
moving consultant will help you set your moving date.
Why do we need to pay a deposit and is it refundable?
A deposit guarantees that we will move you on your requested
date. However, it is fully refundable as long as you cancel
within the contracted time.
What if I need to switch moving dates suddenly?
We will do our best to accommodate any scheduling changes. As
long as you give us enough notice, we should be able to
accommodate your needs.
What is the payment schedule for a local move?
We ask you to prepay when you schedule your move. The cost
varies, but is typically $50.0 unless scheduled at the last
minute. The amount you prepay will be deducted from the total
cost of the move. The remaining balance should be paid by when
the move is complete.
What is the payment schedule for a long-distance move?
We require a 20% deposit at the time of scheduling. You will
then pay 50% of the total cost on moving day, and the
remaining balance once the move is complete. *Last-minute
moves will require a higher deposit..
What forms of payment do you accept?
For your convenience, we accept credit and debit cards (Visa,
MasterCard, Discover, and American Express), cashier’s check,
m1y order, or cash. No personal checks are accepted. Please
call your agent for additional details.